Nguyen Dam Thuan
Innovation in customer experience: More benefits for users
Petrol City constantly improves and expands its services to meet the diverse needs of customers. By combining modern technology and value-added services, Petrol City not only brings new experiences but also creates the first style in sustainable development. Useful utility services such as: Cashless payment, Reward points, Self-service gas station, Electric vehicle charging station, Petroleum sales area, Automatic drinking water, Free car wash and glass washing service, ... try to create a friendly and comfortable space, serving customers with maximum convenience.
Through the integrated experience, Petrol City affirms its long-term vision, putting customer satisfaction and needs first. Mr. Quang - Director of Petrol City shared: “Coming to Petrol City, customers do not simply fill up gas but can also enjoy many utilities. We hope that each time they visit, customers will feel the convenience and comfort, as if they are experiencing a different service space. Petrol City hopes to bring customers a new and more thoughtful experience, far beyond what traditional gas stations bring”.
Lean Business Philosophy & Technology Innovation
In every conversation, we are always impressed with the lean and efficient business philosophy of Mr. Quang - Director of Petrol City. Going beyond the traditional petrol business model, the company pays special attention to automation technology and customer experience. According to Mr. Quang, technological innovation is not only a trend but also a decisive factor for long-term success. With products in the EGAS smart petrol station solution set, Petrol City has the optimal tool to realize that vision.
Mr. Quang shared: “The implementation of EGAS in gas station management is not only in Bac Giang but also in the entire Petrol City system. That is the direction of the enterprise since 2017, with the desire to automate the management of the gas station chain. That will bring great benefits to the enterprise in managing data, people, minimizing business processes, etc. …”.
Tank Measurement Automation and Pump Signal Acquisition Products at Petrol City Gas Station
EGAS Controller Cabinet - the center connecting devices and technology applications at gas stations
Pioneering digital transformation since 2017 with EGAS
Since 2017, Petrol City has embarked on a journey of applying digital transformation solutions to automate processes, streamline the apparatus and minimize intermediaries in business operations. Petrol City has trusted in applying the EGAS digital petroleum solution, thereby optimizing store management, inventory control and monitoring business operations in real time.
- Tank Level Measurement Automationreplacing manual measurement helps manage imported, exported, and inventory goods accurately, tightly, and reduces fuel loss.
- Automation Pump Signal Acquisitionhelps monitor sales activities in real time, increasing flexibility in store management.
- Self-Service Gasoline Solutionhelp improve customer experience and reduce labor.
- Sales Management Softwaremonitor and analyze sales data, provide reports on business status, help store owners make timely decisions and optimize efficiency.
Thanks to digital technology applications, Petrol City not only improves operational efficiency but also quickly meets customer needs. Currently, PIACOM's solution has been deployed at all 6 Petrol City gas stations, and has "brought great benefits in managing data, people and minimizing business processes" - according to Mr. Quang.
With EGAS, PIACOM is committed to providing quality "digital petroleum" solutions, meeting the increasing needs of businesses, accompanying the development of the Vietnamese petroleum industry.
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